Toll Free Number Service

There are many things that small business owners must maintain in order to be successful. A great product or service, top-notch customer service and an excellent communications system are all very important. A toll free number service is a great way to ensure that communications are seamless and of the highest quality.

Auto Attendants
Running a business is very time-consuming, and most business owners do not have the time or the overhead to answer the telephone as a primary job. Even if there are only three employees within a small business and each one has his or her particular role in the company, ensuring that telephone calls are properly routed can be a daunting task. When a business owner chooses a toll free number service instead of a typical landline, they are given the auto attendant feature as an extra bonus. This feature answers telephone calls automatically, provides the caller with options and even allows calls to be transferred—all without the need for actual human interaction.

Portability    
Another reason why a toll free number service is a great solution for a small business is that the telephone numbers themselves are incredibly portable. As an example, a direct sales business owner may not always be able to stay in the same physical location, but it is important that they always have access to their business telephone number. Of course, providing their personal mobile number is an option, but this can turn out to be a serious invasion of privacy and actually hinder the owner’s ability to do a job to the best of their ability. A toll free service allows this same business owner to forward business calls to any phone with a few clicks of the mouse.

Improving Productivity
While most telephone service providers offer a myriad of features with their packages, none are as custom-tailored to small businesses as those offered by a toll free number service. Features like information hotlines, easy management of multiple extensions, customizable hold music, call forwarding, call screening and more are all included in the monthly purchase price of toll free services— there are never any huge surprises on the telephone bill. Each feature included in these packages is designed to help small business owners and employees increase their overall productivity levels and get more out of their time.

Cost Effective
Considering a business with three employees who serve three different roles in a business, the purchase and install of a standard landline telephone system can be incredibly expensive. Each line requires a strategically placed telephone jack and a specially designed telephone, and each telephone line will be billed separately each month. With a toll free number service, this is not the case. There is no hardware to install, no expensive equipment to purchase and the individual lines are included in the monthly package price.

It is easy to see why small businesses could truly benefit from toll free number service, but it is up to the individual business owner to make the decision to convert. These services are affordable, effective and completely tailored for small businesses in any type of industry.